What type of problems can troubleshooting resolve?

Troubleshooting is a systematic approach to identifying and resolving issues that can arise within a computing environment. It encompasses a wide range of potential problems, including both software and hardware issues. When a technician engages in troubleshooting, they analyze symptoms, conduct tests, and perform a series of steps to pinpoint the root cause of a problem, irrespective of whether it lies in the software, hardware, or a combination of both.

In the case of software issues, troubleshooting might involve things like debugging code, updating applications, or checking for corrupted files. On the hardware side, it could include diagnosing component failures, replacing faulty parts, or ensuring that all physical connections are secure. Furthermore, problems may sometimes span across both realms—for example, a software issue might cause a hardware device to function improperly.

This comprehensive nature of troubleshooting allows technicians to effectively address a broad spectrum of problems, which is why the option encompassing both software and hardware issues is the correct answer.